Shoppers today are smarter than ever.
Shoppers today are smarter than ever. Customers arrive at the store already knowing all about the product they want to buy, and they're often looking for a "payoff” for all of that research.
They're also rating their shopping trip, giving higher marks to retailers and brands who can offer an exceptional experience.
Store associates are on the front lines of that battle. So, what do the best of the best do to give customers what they want and drive higher sales?
We analyzed exclusive, real-world ThirdChannel sales data from actual retailers and brands to discover:
- The 4 central ways engaged, knowledgable store associates are able to drive higher sales
- The specific strategies top brands have used to train and empower sales-driving store associates
- The statistics behind in-store sales growth, including the difference each strategy made to a brand or retailer's bottom line
Download our free, easy-to-read guide to learn how you can drive better customer engagement with a knowledgeable, passionate in-store workforce.