Better Together

How ThirdChannel and Salesforce Are Changing E-Commerce


ThirdChannel’s approach to e-commerce customer service was born from a simple idea — equipping the right people with the best technology. That combined with Salesforce’s world-class CRM and offline chat abilities takes our retail support to the next level. How has this elevated our offerings?

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Empowering Your Brand Every Step of the Way

ThirdChannel offers reliable information on what is happening in each market - more accurate and real-time reporting systems with live feeds and reporting generated instantly.

GoPro
Director of Sales

It’s incredibly challenging to get the assortment right in the door, then to have the right marketing materials to support the sell-through at scale, in so many different sports verticals, and get it into all the doors at scale in under 30 days.

Oakley
Key Account Manager

Nobody brought the digital platform that ThirdChannel brought and nobody let us be part of the hiring process of the Brand Representatives like ThirdChannel does.

4moms
Brand Manager